EofE Travel Client
Welcome Guide
Let's Unlock the World Together
We're ecstatic to work with you!
This client welcome guide will review all the details of our travel planning process to ensure it runs as smoothly as possible! We appreciate you taking the time to read this guide, as it allows us to to serve all of our clients in the way they deserve!
We're delighted you're interested in working with us as your travel partner! At Essence of Elegance Travel, we create bespoke journeys through a thoughtful blend of your wishes and our expertise. We believe in delivering a high-touch, comprehensive travel planning experience that transforms ordinary trips into extraordinary memories.
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We offer various service packages designed to protect both your investment and our dedicated planning time. Our business model focuses on creating customized experiences rather than price-matching online booking engines - a difference you'll quickly come to appreciate. We distinguish ourselves by cultivating unique experiences, hand-selecting perfect accommodations, and providing complete peace of mind throughout your journey.
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Your business means everything to us. You are never just a confirmation number - your travels are personal, and we're honored to be entrusted with creating the meaningful experiences that become your lifelong memories. We value your time and financial investment, and we're committed to making every aspect of your journey exceptional from the first consultation to your return home.
The Process
Thank you for taking the first step with our initial consultatation call! Now that we've had the opportunity to discuss your travel dreams, here's what you can expect as we move forward together.
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Personalized Follow-Up
Following our 30-minute consultation where we discussed your interests and travel vision, I'll send you a detailed summary of our conversation to ensure we're aligned on your expectations. This summary will include the destinations we explored, your travel style preferences, budget parameters, and key insights from our discussion. I'll also send a brief questionnaire to capture any additional preferences or special interests we may not have covered during our call.
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Planning Option Selection
Based on the service level we discussed during your consultation, you'll receive a service agreement outlining exactly what to expect from our partnership. This includes selecting your preferred planning package from our tiered service options. Once you've reviewed the agreement, made your selection, and submitted payment for the planning fee, we'll officially begin crafting your personalized travel experience.
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Meticulously Crafted Proposal
This is where our expertise truly shines! I'll leverage our network of global connections, specialized industry tools, and extensive resources to create a thoughtful, detailed proposal for your journey. Your proposal will include carefully selected accommodations, activities, transportation arrangements, and special touches aligned with your unique preferences. During this phase, your timely and thorough feedback is crucial to securing the exceptional experiences you desire!
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Collaborative Refinement
We'll work closely with you to fine-tune your itinerary into the trip of your dreams. This may involve a follow-up call or detailed email exchange to review your proposal. I welcome your honest feedback and questions, as this collaborative approach ensures your final itinerary perfectly reflects your travel vision. Consider the itinerary a living document through this process.
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Confirmation &
Booking Management
Once you're delighted with your proposal, you'll receive an invoice to authorize submission of the trip deposit amount. Upon receipt of your authorization, I'll confirm all bookings and manage all aspects of your reservation process. Deposit amounts and payment timelines vary based on your travel dates and the specific partners involved in your itinerary.
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Comprehensive Support
As your departure approaches, I'll provide detailed pre-trip documentation, including a finalized day-by-day itinerary, relevant contact information, destination insights, and practical travel tips. Beyond the basics, I'm also available to help with dinner reservations, spa appointments, special occasion arrangements, or any other details that would enhance your experience, depending on the servic suite selected. I remain at your service to address any questions or special requests, ensuring you depart with complete confidence and excitement.
Your Investment
EXCEPTIONAL EXPERIENCES, THOUGHTFULLY CURATED
At Essence of Elegance Travel, we exclusively partner with 4 and 5-star accommodations to ensure your journey meets the highest standards of comfort, service, and memorable experiences.
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To deliver the quality of travel experience you deserve, we work with the following minimum investment guidelines (based on 2 travelers):​
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Fully-Custom Itineraries: $10,000 minimum
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Premium Resort Getaways: $7,500 minimum for destinations such as Caribbean and Mexico all-inclusive experiences ​
Minimum budgets may need to be adjusted depending on your needs and wants.
These investment guidelines allow us to craft truly exceptional journeys while maintaining our commitment to personalized service. Please note that these figures represent your travel investment and do not include incidental spending at your destination or additional fees that may arise during travel.
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AIR TRAVEL CONSIDERATIONS
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While we don't typically book economy airfare, we offer business class booking services for a supplemental fee. We're happy to recommend optimal routes and dates based on your preferences. We encourage our clients to review flight options and pricing prior to finalizing itinerary dates to ensure alignment with your overall travel vision.
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OUR COMMITMENT TO QUALITY
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Our investment guidelines reflect both current market rates for our most frequently planned destinations and our dedication to providing attentive, personalized service. By working with a select number of clients, we ensure each journey receives the care and attention it deserves.
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We review all inquiries regardless of budget to determine compatibility, and we occasionally accept projects below our standard minimums on a case-by-case basis. During our consultation, we discuss your travel expectations and budget to ensure perfect alignment. If we feel we can't deliver an exceptional experience within your desired investment range, we'll gladly suggest alternatives that might better suit your needs.
What We Need From You
Continued Engagement & Clear Communication
Now that we've had our initial conversation, it's important to keep the momentum going. Please take some time to further refine your travel priorities, considering any additional must-have experiences, budget considerations, or date flexibility we discussed. This thoughtful reflection helps us craft a proposal that truly captures your vision.
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As we move forward, your attention to email correspondence becomes essential. We ask that you keep an eye on your inbox, as this is our primary method of communicating time-sensitive and important details about your trip. We require that all trip communication is kept in writing via email to ensure clarity and maintain a valuable reference point throughout our planning process.
Authentic & Timely Feedback
Your feedback is paramount to the planning process, and we encourage honesty! If we're not hitting the mark, we'll make adjustments, but we can only do so with specific, timely, and thorough feedback on your proposals. Because each of our itineraries is custom-curated, we take time and care to select properties, routes, and concepts that match your style.
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Your detailed input on our proposals guides our refinements and ensures your final itinerary perfectly reflects your unique travel vision. Remember, we're crafting a completely personalized experience — not pulling pre-packaged options from a shelf.
A Spirit of Partnership
The art of personalized travel planning involves intricate coordination with global partners and careful attention to detail. Depending on the complexity of your journey and current season, your custom proposal may take up to two weeks to thoughtfully develop and present.
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Unlike large corporations hidden behind 1-800 numbers, we're real people balancing our commitment to exceptional service with real lives beyond our work. We value the relationship we build with you and appreciate your patience and kindness during our time together.
What to Expect from Us
High-Touch & High-Quality Service
We will deliver excellent service and work diligently to exceed your expectations while meeting your travel goals. We collaborate with hoteliers and trusted partners to add special touches to your journey, ensuring you receive the exceptional treatment you deserve while away. Should the need arise during your travels, we remain available for in-destination support and will leverage our connections to resolve any unexpected situations quickly and effectively.
Thoughtfully Planned Itineraries
Crafted Just for You
Our consultation call laid the foundation for your personalized journey. Using the insights gathered about your travel goals, preferences, and investment level, we'll create a seamless itinerary that transforms your travel dreams into reality. Each element is hand-picked to align with your unique style while respecting your investment parameters. Your service includes up to three proposal revisions as we fine-tune the perfect experience for you.
Responsiveness & Total Transparency
You can expect responses to your emails within 24 hours, Monday through Friday. For non-emergency weekend communications, you'll hear from us by Monday morning. When you're traveling and encounter an emergency situation that requires immediate attention, we will work expeditiously with our travel partners to address your concerns and find solutions, ensuring your peace of mind even in challenging circumstances.
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Throughout the planning process, we maintain complete transparency about what is included and excluded in your package, and we'll clearly communicate any fees or taxes you may encounter during travel.
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There may be occasions when we need additional input from you, or when your desires may not perfectly align with your intended investment. We'll address these situations promptly and work collaboratively to prioritize trip components that deliver the most meaningful experiences while respecting your budget.
Get In Touch
Email:
Please note that all non-emergency calls are by appointment only, during office hours, in order to allow for proper documentation of requests and to provide the best services to our clients, we operate primarily by email. We do not use social media or texting for communications.
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Clients who are in-travel will be given emergency numbers to utilize.
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